Operational Improvement Advisory

Steady operational
improvement, delivered
quarterly.

A subscription-based advisory service helping growing businesses improve how work gets done — without disruption, long-term contracts, or full-time hires.

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Grounded in
Lean Methodology
PDCA Cycles
Kaizen Principles
Process Mapping
Caleb - Founder of Avara
Caleb Gibbons Principal, Avara Operational Improvement
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Operational improvement
without the consulting chaos

AVARA Operational Improvement is led by Caleb Gibbons, Principal and operating partner to leadership teams implementing the Quarterly Operating System.

As organisations grow, operations often become harder to manage. KPIs multiply, processes evolve informally, and improvement initiatives lose momentum.

Leaders know things could work better — but finding the time, focus, and structure to improve them is difficult.

Avara Operational Improvement provides a simple, steady rhythm for improving operations one quarter at a time.

The Quarterly Operating Cycle

Each quarter follows a structured operating cycle that moves from visibility to execution and embeds measurable improvement into how the leadership team runs the business.

KPI Alignment

We align the leadership team around the few performance measures that reflect true operational drivers, with clear ownership and a defined review rhythm.

Time-Based Process Mapping

We analyze the priority operational flow through a time lens to expose delay, backtracking, and handoff friction.

Constraint Identification

We determine the single system constraint that will be elevated during the quarter.

Lean Quarterly Action Plan

We design a focused 90-day initiative tied directly to the constraint, with clear scope, sequencing, and accountability.

Who this is for

This service is designed for organisations that:

  • Have 20–150 employees
  • Are owner-led or operations-managed
  • Want structured improvement without disruption
  • Prefer steady progress over constant initiatives

It works best where there is:

  • A willingness to improve
  • Openness to external perspective
  • A desire for clarity and focus

This service is not designed for one-off firefighting, large consulting programmes, or highly tactical execution support.

Reduced Waste Identify and eliminate hidden time & cost drains
Measurable Progress Track improvement with focused KPI scorecards
Sustained Improvement Structured quarterly rhythm builds lasting change
Zero Disruption Improvement without overwhelming your team

What You Receive Each Quarter

The service is delivered through structured quarterly improvement cycles, designed to create clarity, focus, and measurable progress without overwhelming teams.

Each quarter produces a complete, leadership-level operating package:

KPI Scorecard

A single, aligned performance view with defined ownership and a consistent review cadence.

Process Snapshot

A current-state, time-based visual of the priority operational flow, highlighting constraint points and sources of delay.

Lean Quarterly Action Plan

A clear, focused 90-day execution plan directly tied to the system constraint.

Completed Operational Improvement

One fully implemented and embedded change that improves throughput, reliability, or decision speed.

Operating Cadence for the Next Cycle

A documented leadership rhythm for KPI review, execution tracking, and quarterly planning.

Direct Principal Access Between Sessions

The leadership team has direct access to the Principal for ongoing support between meetings, including one dedicated 30-minute follow-up call per month.

This access is used to resolve emerging blockers, validate key decisions, and maintain execution momentum.

Reusable Templates & Tools

Each engagement includes a set of standard leadership tools and templates that allow the operating system to run consistently from one quarter to the next.

These are not standalone deliverables. They are the infrastructure that supports:

  • Ongoing KPI visibility
  • Quarterly planning and execution
  • The leadership review cadence
  • Clear ownership and accountability

The leadership team retains and continues to use these tools, so improvement does not depend on restarting the process each cycle.

Pricing

Quarterly Operational Improvement Advisory — transparent, flexible, and designed for long-term value.

Quarterly Operating System Partnership
€3,000 per quarter

The engagement includes the full Quarterly Operating System:

  • KPI alignment and leadership scorecard
  • Time-based process mapping to identify operational constraints
  • Constraint identification and prioritization
  • Lean quarterly action plan focused on the system constraint
  • Direct partnership with the Principal throughout the quarter
Schedule Initial Discussion

What's included

  • Free initial consultation (no obligation)
  • Quarterly review and improvement planning session
  • Process Snapshot and time-based process mapping
  • KPI Scorecard (Excel or Google Sheets)
  • Lean Quarterly Action Plan
  • Light asynchronous support between reviews
  • Reusable templates and tools

Billing & commitment

  • Free initial consultation to confirm fit
  • Services delivered in quarterly cycles
  • Invoiced quarterly (€3,000)
  • No long-term contracts required
  • Engagement reviewed at end of each quarter

A minimum of four quarterly check-ins (one year) is recommended to achieve meaningful, sustained improvement.

All services are delivered remotely. Availability is aligned to European time zones.

Ready to get started?

Book a free consultation to see if AVARA Operational Improvement is the right fit for your organisation.

Book a Free Consultation